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Refunds & Cancellation
This policy explains how refunds, trial cancellations, and membership renewals will work when paid features launch on PersonalityNest. Because our website is currently in preview, no purchases or subscriptions are processed today.
On this page
1. Current Website Preview Status
As of November 11, 2026, PersonalityNest is a public preview. Public customer registration, the full assessment, individual saved reports, memberships, and checkout have not launched yet.
Browsing the site or clicking preview elements does not make a purchase, submit an assessment, or start a subscription. Authorized-account login and password recovery exist at our login page, but no customer billing portal is active today. This policy governs direct purchases once they launch.
2. Planned Report and Membership Offer
When paid features launch, our planned combined offer pairs a one-time report purchase with a membership trial:
- One-Time Report Purchase: A paid digital report for $1.98 USD.
- Included 7-Day Trial and Monthly Membership: A 7-day membership trial for $0, followed by a recurring membership at $28.80 USD per month, renewing monthly until canceled.
In this combined offer, the report is paid ($1.98 USD) and the 7-day trial is $0. General browsing or accepting our Terms & Conditions does not authorize recurring billing. Before enrollment, we require your clear, separate informed consent to recurring charges and disclose the price, currency, applicable taxes and total, trial end date, first renewal date, monthly billing interval, and cancellation instructions.