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Refunds & Cancellation
This policy explains how 30-day full refunds, trial cancellations, and membership renewals work on PersonalityNest.
On this page
1. Scope and Checkout Consent
This policy governs direct purchases of personality reports and memberships on PersonalityNest, setting out your cancellation routes and our 30-day full-refund guarantee.
Browsing the site, clicking general buttons, accepting our general terms, or contacting support does not make a purchase, submit an assessment, or start a subscription. Any report purchase or recurring membership requires your separate, clear, and informed consent at checkout. Account login and password recovery are available at our login page, and all cancellation and refund requests can always be submitted directly by email without logging in.
2. Report and Membership Offer
Our combined offer pairs a one-time report purchase with a membership trial:
- One-Time Report Purchase: A paid digital personality report for $1.98 USD.
- Included 7-Day Trial and Monthly Membership: A 7-day membership trial for $0, followed by a recurring membership at $28.80 USD per month, renewing monthly until canceled.
In this combined offer, the report is paid ($1.98 USD, not a free report) and the 7-day trial is $0. General browsing or accepting our Terms & Conditions does not authorize recurring billing. Before enrollment, we require your clear, separate informed consent to recurring charges and disclose the price, currency, applicable taxes and total, trial end date, first renewal date, monthly billing interval, and cancellation instructions.